Privacy Policy

Effective Date: 6/18/2025

At Qwellè (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect your information when you interact with our website, services, and communication platforms, including SMS text messaging.

1. Information We Collect

We may collect the following types of information from you:

Personal Information:

Full name
Phone number
Email address
Mailing/billing address
Appointment and service history
Payment information (processed securely via third-party providers)

Non-Personal Information:

Browser and device type
IP address
Pages visited on our website
Interaction data (e.g., clicks, time spent)

2. How We Use Your Information

We may use the collected information to:

Schedule and confirm appointments
Send appointment reminders (email and/or SMS)
Respond to inquiries or provide customer support
Share relevant updates, offers, and service information
Improve our services and website functionality
Comply with applicable legal obligations

3. SMS Communications & Compliance

Data Sharing:

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions:

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Qwelle, from 320-345-7271. Qwelle uses SMS for conversational messages including to schedule and confirm appointments, provide customer support and account notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 320-345-7271 or QwelleLLC@gmail.com. Mobile opt-in information is never shared with third parties.

4. How We Share Your Information

We do not sell your personal information. We do not transfer or share consumer data with any external organization under any circumstances, including for operational, marketing or any other purposes.

5. Data Security

We implement industry-standard measures to protect your personal data. This includes encrypted transactions, secure servers, and limited access to sensitive information. However, no system is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.